Upgrading onOne Phototools Plug-in Suite 4 with Photoshop CS3
November 2, 2008 8:18 am Random Helpful tipsI really like Phototools. It has helped me make any image better as I edit things for the media screens at Faith Community, and it’s made my personal photography more fun knowing I can make a decent photo great with a little tweaking later.
So I was excited to hear about the upgrade released in October that would include a whole new series of photoframes and layering options and installed it as soon as I could. BIG mistake- which I confirmed when I went to the Phototools support forum after wondering why in the world my photoshop would simply shut down every time I tried to use Phototools.
Feel free, if you are interested in this issue, to browse the forum yourself for other examples and suggested fixes, but here is what I did after much trial & error.
- Use the Add/Remove Programs control panel to uninstall Plug-In Suite 4 if you have already upgraded. (if not, skip ahead to where onOne and I diverge instructions)
- For XP go to C:\Documents and Settings\All Users\Application Data
- If onOne Software is present you will want to delete it.
- Go to C:\Documents and Settings\Your User\Application Data*
- If onOne Software is present you will want to delete it
- C:\Program Files\Adobe\Adobe Photoshop CS 3 (or CS 4)\Plug-Ins
- Delete onOne Library.acel.8bx and onOne Library.dll if present.
- Go to where Photoshop is located at, commonly C:\Program Files\Adobe\Adobe Photoshop CS 3 (or CS 4)
- Delete the following dll files
-CoreFoundation.dll
-glut32.dll
-onOneSuiteCheck.dll
-onOneToolbox2.dll
-onOneWelcomeDialog.dll
-onOneWidgets.dll
Up until this point phototools support and I are on the same page, you can find all the above steps on this page
Here is where we diverge:
The update is a complete installer, (which takes FOREVER to download, by the way) and the updated versions of phototools and focal point shut down the program. Well, I don’t need new versions of those programs, I just want the new photoframe layers.
- Reinstall Phototools suite 4 from original disc (or stay where you are if you haven’t upgraded yet)
- Run the upgrade file, but select “custom install”
- Uncheck all boxes except photoframe 4.0.
- Complete the upgrade
You will find that while you only installed photoframe 4.0 that the upgrade installer still removed some files it thinks you don’t need, messing up some of your programs, like focalpoint. So here’s what I did next:
- Re-install the original suite from the disc over the top of everything. Do a complete install as if it was the first time. It will put the missing files back and not harm your upgrade to photoframe 4.0.
Crazy huh? Worked though. I’ll update this post if I find any problems in the near future as I play with the software.